Terms of Service

1. About These Terms

These Terms of Service (“Terms”) apply to all visitors and customers of ECO Fusion Mart Pty Ltd (ABN ) trading through https://ecofusionmartau.space. By accessing this website, placing an order, or using our services, you agree to be bound by these Terms. If you do not agree, please do not use this website.

We are an Australian business based in Melbourne VIC, specialising in eco-friendly retail products for households and businesses.

2. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any consumer rights and remedies that you may have under the Australian Consumer Law contained in Schedule 2 of the Competition and Consumer Act 2010 (Cth), or any other applicable legislation. Goods and services supplied by us come with guarantees that cannot be excluded under the Australian Consumer Law.

Under the Australian Consumer Law, you may be entitled to:

• A replacement or refund for a major failure with goods;
• Compensation for any other reasonably foreseeable loss or damage;
• Have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

3. Orders and Acceptance

An order placed through our website is an offer to purchase. We reserve the right to accept or decline any order at our discretion. A contract is formed only when we confirm your order by email. Where an item is unavailable, we will notify you and offer a refund or a suitable alternative.

4. Pricing and Payment

All prices are displayed in Australian dollars (AUD) and include GST where applicable. We make every effort to ensure pricing accuracy; however, if an error is identified, we may cancel the affected order and issue a full refund. Payment must be received in full before goods are dispatched.

5. Delivery

We deliver to addresses within Australia. Estimated delivery timeframes are provided as a guide only and are not guaranteed. Risk in the goods passes to you upon delivery to the address you provide. Please ensure your delivery details are accurate, as we cannot accept responsibility for losses caused by incorrect information supplied by you.

6. Returns and Refunds

If you receive a product that is faulty, damaged, or not as described, please contact us as soon as possible so we can arrange a remedy in accordance with the Australian Consumer Law. Change-of-mind returns may be accepted at our discretion within 30 days of delivery, provided the goods are unused and in their original packaging. Return shipping costs for change-of-mind returns are the customer's responsibility.

7. Product Information

We take care to describe our eco-friendly products accurately, including materials, certifications, and sustainability attributes. Product images are for illustration purposes; colours and packaging may vary slightly. We do not warrant that product descriptions are complete or error-free, but we will correct any errors as soon as they are brought to our attention.

8. Website Use

You agree to use this website only for lawful purposes. You must not attempt to interfere with the operation of the website, scrape content, or use our branding without written permission. All content on this website, including text, images, and logos, remains the property of ECO Fusion Mart Pty Ltd.

9. Limitation of Liability

To the extent permitted by law, our liability for any claim arising from the supply of goods or services is limited to the purchase price of the relevant goods, or at our option, the resupply of the goods or services. This limitation does not apply where it would contravene the Australian Consumer Law or any other applicable law.

10. Privacy

We handle your personal information in accordance with our Privacy Policy, available at privacy.html. Please review it to understand how we collect, use, and protect your information.

11. Governing Law

These Terms are governed by the laws of Victoria, Australia. Any dispute arising from these Terms will be subject to the jurisdiction of the courts of Victoria.

12. Changes to These Terms

We may update these Terms from time to time. The current version will always be published on this page with the date of the most recent revision. Continued use of the website after changes are published constitutes acceptance of the updated Terms.

13. Contact Us

Questions about these Terms can be directed to us by email at ceo@ecofusionmartau.space. You can also reach us through our contact page or request a quote via quote.html.

Last updated: January 2025.